About Us in Arkansas

ServiceMaster Twin Cities was started by Bernard and Beverly Wait in 1988. Our entire focus is high-quality, reliable commercial cleaning services that make your business shine. We’re proud to serve the communities in Little Rock, North Little Rock, Jacksonville, Benton, Bryant, Conway, Maumelle, and more. ServiceMaster Twin Cities has been providing commercial and janitorial services for local businesses for almost 30 years. With that kind of experience, we’re trusted by our local community and we’re here to get the job done right.


  • Bernard Wait
    President/Owner

    Bernard grew up in Shreveport, Louisiana, and graduated from Northwestern State University in Natchitoches, Louisiana, with a degree in business and a minor in accounting. He owned a convenience store in the Shreveport area for 12 years, moved to Little Rock in 1988, and started ServiceMaster Twin Cities. Bernard is married to his wife of 36 years, Beverly, who is the office manager.


  • Beverly Wait
    Office Manager

    Beverly Wait is the Office Manager for ServiceMaster Twin Cities. She has over 25 years of experience working in the business, managing the company finances, and ensuring that the office runs smoothly.
    Beverly grew up in Little Rock and she holds a Bachelor of Science degree from Ouachita Baptist University. She and Bernard married in 1981. They have three adult children and three grandchildren.


  • Greg Tatera
    Human Resource and Procurement Manager

    Greg grew up in Jacksonville, Arkansas, and graduated from the University of Arkansas at Little Rock with a degree in communication services. Greg is married to Stacey, and they have one child. Greg started working with ServiceMaster in 1986.


  • Stephen Wait
    Business Development Manager

    Stephen grew up in Little Rock, Arkansas, and is the youngest son of Bernard and Beverly. Stephen graduated from the University of Arkansas at Little Rock with a degree in business administration with a focus in small business entrepreneurship. He has worked full time at ServiceMaster since June of 2013. When he isn’t working, Stephen enjoys reading or spending time outdoors hiking and kayaking.


  • John Ekenseair
    Operations Manager

    John grew up in Little Rock, Arkansas, and graduated from John Brown University with a degree in organizational management. John is married to Rachel, Bernard and Beverly’s daughter, and they have three “fur children.”


  • James Hanks
    Quality Assurance Manager

    James grew up in the Little Rock area. He has been with the company for 20 years.  James is married to Peggie, and they have two children and two grandchildren.


  • Carolyn Rowland
    Supervisor

    Beginning as a housekeeping supervisor with Arkansas Children’s Hospital, Carolyn spent several years as a clinic receptionist and an operations manager of housekeeping at healthcare organizations. After retiring, Carolyn joined us as a part-time supervisor in 2012.


  • Brenda Williams
    Supervisor

    Before joining the team at ServiceMaster Twin Cities, Brenda worked at another ServiceMaster in Missouri where she was a supervisor for 7 years. She has a degree in Business Office Technology from the University of Arkansas Community College at Morrilton. She also has experience with flooring installation.