If you manage a busy clinic, surgical center, medical office building or hospital you know that specialized healthcare cleaning protocols for your facility are critically important. And, if you’re like many of our clients, you may be frustrated with time your team has to waste on managing and correcting cleaning providers who do not follow your protocols.
We recommend you begin with an understanding of the ‘must haves’ that your organization needs to succeed:
Your healthcare cleaning protocols must be customized for you. A thorough walkthrough, conducted on site with your local representative from ServiceMaster Twin Cities, is required to identify traffic patterns and storage needs that demand your janitors’ attention.
Expect your cleaning professionals to point out problem areas that may be new to you. Not only examining rooms, but closets, waiting areas and even the wheels on your carts need to be inspected. At ServiceMaster Twin Cities, we know from experience that rolling carts are a serious issue, carrying germs and dirt from room to room. Occasionally, you may even need specialized services like window cleaning. You will likely save money if you quote all of these necessary services with one vendor. But be wary of any provider who gives you a quick cleaning quote without examining your facility.
ServiceMaster’s proprietary training programs and safety standards were developed in recognition of these industry best practices. We adhere to standards as published by:
Finally, but no less important; share your organization’s goals with your cleaning partners. Expect them to contribute thoughtful solutions in support of those goals.
ServiceMaster Twin Cities recognizes that there are more demands placed on healthcare providers than ever before. Patient expectations and satisfaction have never been higher. Our patient-centered cleaning program helps to deliver the standards you expect.
At the same time, your ServiceMaster Twin Cities Account Manager can provide data to help you benchmark and communicate your efforts with the public.
We’ve been serving Central Arkansas for nearly 30 years; we’re proud to be from The Natural State. If you need healthcare or medical office cleaning services, look for ServiceMaster Twin Cities in the Arkansas communities of Little Rock, North Little Rock, Jacksonville, Benton, Bryant, Conway, Maumelle, and more.